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Terms & Conditions

  1. Acceptance of Terms

By accessing or using KOLBoom (the "Service"), you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access the Service.

  1. Description of Service

KOLBoom is an influencer marketing platform that connects brands with key opinion leaders (KOLs) for marketing campaigns.

  1. User Accounts

3.1. You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account and password.

3.2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  1. User Conduct

4.1. You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, or impairs the Service.

4.2. KOLs must accurately represent their credentials, experience, and influence.

4.3. Brands must provide accurate information about their products, services, and campaign requirements.

  1. Content

5.1. Users retain all ownership rights to the content they post on KOLBoom.

5.2. By posting content, you grant KOLBoom a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute that content in connection with the Service.

  1. Payments and Fees

6.1. All fees are non-refundable unless otherwise stated.

  1. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

  1. Account Deletion

8.1. You may request to delete your account at any time by submitting a request through our account deletion form at https://www.kolboom.com/account-deletion.

8.2. Account deletion is subject to the following conditions: a) You have no pending jobs or ongoing campaigns.

b) You have no pending payments (either owed to you or by you).

c) You have completed all contractual obligations with KOLBoom and other users.

8.3. Account deletion process:

a) Requests are reviewed manually to ensure all conditions are met.

b) The review process typically takes 5-7 business days.

c) You will receive email confirmation once the deletion is complete.

8.4. Effects of account deletion:

a) Account deletion is irreversible once processed.

b) All personal information associated with your account will be deleted or anonymized, except where we are required to retain it for legal or financial reasons.

c) You will lose access to all data, including campaign history and earnings information.

d) Any ongoing contracts or agreements with KOLBoom will be terminated.

8.5. KOLBoom reserves the right to delay account deletion if there are unresolved issues, ongoing investigations, or legal obligations related to your account.

  1. Limitation of Liability

In no event shall KOLBoom, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

  1. Changes to Terms

We reserve the right to modify or replace these Terms at any time. It is your responsibility to check these Terms periodically for changes.

  1. Contact Us

If you have any questions about these Terms, please contact us at [email protected] 

By using KOLBoom, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.

Privacy Policy

Last Updated: 2024

1. Introduction

KOLBoom ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

We collect information that you provide directly to us when you:

- Create an account
- Complete your profile
- Participate in campaigns
- Communicate with other users
- Contact our customer support

This information may include:

- Name, email address, phone number
- Social media handles and follower counts
- Profile pictures and portfolio content
- Payment information
- Communication data between users

We may also collect certain information automatically when you use the Platform, including:

- IP address
- Device information
- Browser type
- Operating system
- Usage data
- Location data (if permitted by your device settings)

3. How We Use Your Information

We use the information we collect to:

- Provide, maintain, and improve our Platform
- Process transactions and send related information
- Send administrative messages and updates
- Respond to your comments and questions
- Provide customer support
- Send marketing communications
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on the Platform

 4. Sharing of Your Information

We may share your information in the following situations:

- With brands and influencers as necessary to facilitate campaigns and collaborations
- With third-party service providers who perform services on our behalf
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Platform.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Third-Party Links

Our Platform may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at kolboom.com

By using KOLBoom, you acknowledge that you have read and understood this Privacy Policy.